Refund terms and conditions for Dream11 Super Smash 2022-23

1. Terms and Conditions

The following shall apply in the event of Dream11 Super Smash match (“Match”) is not completed.

A Dream11 Super Smash Match will be deemed to be completed if a total of 15 overs are bowled or a result is achieved in accordance with the Laws of Cricket.

2. Substitute Matches/Refunds

New Zealand Cricket (NZC) or the relevant Major Association (as applicable) will refund the ticket price for a Match which is not completed if such Match is the last Match in the competition scheduled to be played in that venue in a particular season. The refund shall exclude any applicable venue and/or ticket levies or charges and shall be payable on a pro-rata basis as set out below.

Where a Match is scheduled to be played as part of a ‘double header’, entry to the first Match is included without additional charge. Therefore, no refund or replacement ticket will be provided on the basis that the first Match is not completed.

Refunds will be provided on the following basis:

Dream11 Super Smash

Extent of Play

Refund Entitlement

Fewer than a total of five (5) overs are completed, without a result

100% refund*

Between five (5) and fourteen (14) overs in total are completed, without a result

50% refund*

A total of fifteen (15) or more overs are completed, without a result

No refund

A result is achieved (irrespective of the number of overs completed)

No refund

3. Refund Process

Please refer to the refund process of Major Associations as below -

Auckland Cricket 

Northern Districts Cricket

Central Districts Cricket Associations

Cricket Wellington

Canterbury Cricket

Otago Cricket


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